Drop Shipments – Minimum Quantity Per Drop is 10 Pieces
Drop shipment charge per different location after first for shipments to U.S. address: $9.00 (G) plus freight.
For International drop shipments the charge per location is $37.50
(G) plus freight. Special Packaging Charges may apply. Brokerage fees must be paid by recipient.
Split Shipments
Split shipments (varying quantities from the same order shipping on different dates) are available from Tru Art as long as the maximum time between the first and last shipment is no longer than 9 months and all shipments occur within the same calendar year of the order.
Tru Art will not hold customer inventory past December 31, 2026. The dates of each shipment must be supplied at the time of order and Tru Art will bill for the product and the freight at the time
of each shipment. Split shipments require an additional handling charge of $36.00 (G) per shipment, including the first.
C.O.D.: Service charge per order $40.00 (G)
Excess Copy
Refer to individual item descriptions for maximum lines of copy available. For extra lines of copy add $3.00 (G) each.
Standard Imprint Colors
Standard colors are as listed for each item. Additional or specific colors are available upon request. Complete specifications, color swatch, or PMS number must be provided. See product pages for pricing.
Overruns or Underruns
Every attempt will be made to ship the quantity ordered. However, we reserve the right to ship an overrun or underrun as it occurs in accordance with accepted printing trade customs. An overrun or underrun of 5% or less is considered to be an acceptable trade practice. Your order will be invoiced accordingly.
If exact quantity is required, add $65.00 (G).
If “no overruns” is stated on your purchase order an underrun is possible and the order may ship short as a completed order. Tru Art will not go back on press to make up the difference.
Less Than Minimum
Unless otherwise noted the minimum order quantity is the 1st column quantity shown with each item.
Cancellations
Expenses will be accumulated at time of cancellation and will be invoiced in full.
Overrun Sample Policy
If an overrun sample is required, please note on your purchase order and Tru Art will send upon completion of production (shipping charges apply).
Permission to Use Copyrighted Logos/Copy
The customer and distributor must warrant that the subject matter to be printed is not copyrighted by a third party. If the material is protected, such as national brand logos, the distributor must obtain permission
to reproduce it. Tru Art may request documentation of permission to reproduce such materials.
Please Note: Pursuant to the “Consumer Product Safety Improvement Act of 2008,” if any product is to be used or distributed primarily by children 12 years of age or under, “source information” must be printed on the product. If this is the case, you must notify Tru Art. Tru Art will print the information on the product at no extra
charge.